Safety, quality, courtesy, fulfilment and show: they are the pillars of our success and trustworthiness. Our company started in 2002. Those who were part of its beginnings, have 25 years of experience in the field of tourism and entertainment. We have travelled with over a million graduates on their trip to Bariloche.
We believe in culture as highly connected to meaningfulness when providing a service of excellence. Safety is always first. Our commitment is not only to our clients but also with life itself and us. We bear it in mind daily on every step we take, and on every decision we make. There’s no room for improvisation.
We rely on our departments: Systems, Operations, Institutional Relationships, Coordination, Area Coordination and General Management. They operate 24 hours a day monitoring and controlling every trip, every meal, every journey, every doubt, every query, every movement, everything. In Bariloche we have a team of over 100 people, among them: coordinators, hotel managers, medical service managers, doctors, institutional relationships representatives, personnel coordinators, experts in quality and management, managers, heads and shareholders. They are all part of our company and they are essential to our service. They are focused on taking care of the graduates’ safety. Don’t miss it. It’s a once-in-a-lifetime opportunity. TRAVEL ROCK makes it magical!
Hiring the service. How can I book a graduate trip with TRAVEL ROCK? You can contact our representatives who will visit you at your school door or you can arrange a meeting writing to firstname.lastname@example.org or phoning +54 011 43257625.
I have already decided to travel with TRAVEL ROCK, what comes next? A contract is signed. Two tutors from the group sign it and then an individual adhesion form is filled in, which complements the group contract already signed.
Can I hire TRAVEL ROCK’s services anywhere in Argentina? Travel rock has offices all around the country, no no matter where you are, you can request a representative to visit you and tell you about our proposal. Contact email@example.com or phone +54 011 43257625.
About the trip How long does the trip take? It takes around 11 days, 8 nights for most of the provinces. The length of the trip may be extended depending on the departure point. What is the means of transport like? All our units are no more than 2 years old. Five stars service. Semi-bed seats.
About the hotels What are the hotels like? All our hotels are in the same category of service. All of them are in the downtown area. They are diagrammed according to the amount of passengers and check-out dates.
About the departure When is my departure confirmed? The departure date is confirmed 30 days before the beginning of the season booked
Payment Where can I pay? All the payments are made through PAGO FACIL or RAPIPAGO as long as they are within the due date that appears in the checkbook. After the due date, you have 10 days to pay in Banco Nación. After that, you must pay in our Main Office or in any authorised branch.
Coordination How many coordinators travel with the group? Each group is assigned two coordinators who accompany them 24 hours a day all along the trip. We have also an extra coordinator in San Carlos de Bariloche, who stays all the season there supervising all the areas that make up the graduate trip
Documentation Which documents are required for the trip? You will need your ID, your paycheck and your personal medical chart signed by tutors and an authorised doctor
Other Trip cancellation: If for any reason you must cancell your trip, you can read the cancellation policy stated in clause 12 of the contract
Subsidies: Our company provides subsidised trips for accompanying tutors. Also for students or members of the group according to the amount of passengers
The coverage includes the whole trip with a medical check-up in the route, an emergency technician and a doctor 24 hours at the discos and excursions.
There's a doctor’s office in every hotel
Prevention staff with qualified personnel to assist in health and safety at precincts, hotels, means of transport and discos. Exclusive ambulances.
A complete medical insurance which has always responded positively. Permanent medical staff to take care of everybody along the stay.
Last generation safety and control. TRAVEL ROCK uses EFESUR system and its devices which allow us a full and complete monitoring, responsive and practical.
By just approaching a smartphone over the bracelet with a RFID chip provided to every passenger, they get all the data and access to the places they visit.
Did you know that you can pay the installments without leaving your home?, click here and find out how!